Terms of Service

1. Agreement to Terms

By accessing or using the Velay website (velay.io) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Velay provides AI voice receptionist solutions for businesses. Our website includes an interactive demo of our AI voice agent technology, as well as the ability to schedule discovery calls with our team.

3. Use of the AI Voice Agent

When interacting with our AI voice agent, you agree that:

• The agent is an AI and not a human representative
• Conversations may be recorded and transcribed for quality and improvement purposes
• You will not attempt to use the agent for unlawful, harmful, or abusive purposes
• Information provided by the agent is for general informational purposes and does not constitute professional advice

4. Appointment Scheduling

Discovery calls scheduled through our website or AI agent are subject to availability. We reserve the right to reschedule or cancel appointments with reasonable notice. Appointments are provided free of charge and do not constitute a commitment to purchase services.

5. Intellectual Property

All content on the Velay website — including text, graphics, logos, icons, images, audio, and software — is the property of Velay or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Velay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim related to our services shall not exceed the amount you paid us in the twelve months preceding the claim, or $100, whichever is greater.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our website or AI agent will be uninterrupted, error-free, or free of harmful components.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved in the courts of competent jurisdiction.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@velay.io.